Coleman Wires and Cables is committed to manufacturing consistent quality wires and cables that meet and exceed our customers’ expectations.
We ensure continual improvement of our processes and services delivery through staff development, motivation and creation of a conducive work environment towards achieving utmost customer satisfaction.
Quality Policy Statement
COLEMAN Technical industries limited in line with its context and strategic direction is commited to manufacturing quality electrical & telecommunications wires and cables that meet and exceed our customers’ expectation consistent with relevant stakeholders and ISO 9001:2015 requirements.
We ensure continual improvement of our processes and service delivery through staff development, motivation and creation of a conductive work environment towards achieving utmost customer satisfaction
Corporate Quality Objectives
To ensure customer satisfaction level of at least 80% through understanding of customer requirements and agreed delivery timeline.
Monitoring and measuring of quality related process to achieve 100% conformance with statutory and regulatory requirements.
Ensuring adequate provision and maintenance of the state-of-the-art equipment to achieve high quality product at optimum output of 100%.
To employ skilled, dependable and motivated personnel and ensuring at least 70% are trained and developed to perform in line with the company’s stragetic direction.
Maintain 100% compliance of the internal policies and mechanism to monitor work processes for quality improvement.
Ensure effective monitoring of the annual budget performance to achieve 90% minimum compliance.